Return Policy

What’s your return policy?

We do not offer returns or exchanges. We do, however, offer refunds for the following reasons:

If you received a damaged product or a different product than what you ordered, we will refund your money.

If you have received a damaged product or the wrong product, please email photos of the damaged/wrong product to support@banjomountain.store. We will respond within 48 hours and will issue a refund immediately, if the product was indeed damaged during shipping.